My home had a drain issue with root growing into the drain. Patrick was exceptionally helpful and thorough. He explained the situation and our home's drain design, which has been... read more a mystery for us for very long. He was able to tell us where the issue is, and what we might need to later to fix them. Thank you for very kind and helpful service.

  My bathtub and toilet was clogged and my neighbor recommended Anthony.  Anthony and Leo came out on the same day that I called for service, they were punctual, friendly, honest... read more and professional.  Anthony gave me a quote right from the beginning just to unclog the drain line.  They couldn't finish the work because they needed another equipment and had to come back the next day to finish the work. They came back early the next day, and was able to unclog 8 feet of toilet papers . Anthony advised old pipes need to be changed to avoid future problems.  Although they had to come back the next day,  I was charged the price that Anthony had originally quoted which I like his honesty.  I will be calling them back when I am ready to replace the new pipes .

  I have never had such amazing responsiveness from any service like I had today. I called Free Flo at 10:30am and by 11:30am Ricky was here to give me my... read more free evaluation. His price was reasonable and he unclogged our bathroom sink swiftly.  He was super friendly too. Thank you.

  Thanks Nick for all the hard work on our building! You and your team are reliable and do great work. You saved the day

  We had an issue with our water heater.  We had worked with Steve at Free Flo previously, so I contacted him.  Steve came out and found the problem.  The water... read more heater was still under warranty, and Steve made all the arrangements to get us a new water heater.  It was all taken care of quickly and efficiently.  I will definitely call Free Flo again, and I highly recommend this business.  Ask for Steve.

  A big THANK YOU to the team from Free Flo Rooter and Plumbing.  Nick and Ben were great to work with.  Had an issue over the weekend with water backing... read more up into the house.  Called Free Flo and got an appointment for Sunday morning.  Nick showed up on time and ready to go; however, the issue required hydrojetting and a second trip out on Monday morning.  Nick and Ben both showed up again on Monday (earlier than we scheduled) and worked quickly and efficiently to resolve my problem.  Required hydrojetting to clean up a main line clog but they were honest and let me know that there were no other major issues (just an offset from my line to the clay piping down to the sewer).  Overall, I was EXTREMELY satisfied.  They cleaned everything up and left all within one hour of getting started - and they were honest about the pricing (very reasonable) and about the problem afterwards (no nickel and diming).  Would highly recommend them for all of your plumbing needs (emergency or not).  Thank you Free Flo for being so great to work with!

  Ricky was super helpful. Definitely recommend. Had a leak in our garage whenever we ran our kitchen faucet. Ricky came out and was able to quickly diagnose the problem. Fixed... read more the leak in a few hours - which revealed a second leak, which he also fixed that same day. Also swapped out our kitchen faucet while he was here. Very professional, very friendly, very quick. Thanks Ricky! Also thanks to Steve for rocking and rolling and getting us on the schedule quickly.

  Call this company for all your plumbing needs. They're fast and affordable. Pat is extremely knowledgeable and highly recommended!

  "Nick and his team came in and totally solved and fixed our building's plumbing situation quickly & efficiently. Seriously, I don't know about my neighbors, but for me it was... read more completely painless. 5 stars for Nick."

  A few years ago, I was looking for a plumbing company, who is capable with integrity, and I found  the Free Flo plumbing.  I have worked with Ben and Patrick... read more on plumbing projects, including tankless water heater installation and laundry installation which is very tedious because of space limitations.  They are VERY knowledgeable, and considerate in planning for my projects.  They also helped me install seismic shutoff valve.  I have worked with a lot of plumbers before, but they are my favorite and I am always happy with the outcomes.

  The best experience I've had using a company  from Yelp blindly. Very helpful in fixing an emergency gas line leak and super friendly when they arrived. The work got an... read more A+ from the Gas Co. Great communication in setting up the appt and on day of,  no stress in a stressful situation.  And reasonably priced. Will be calling them for all my plumbing needs from here on our.

  Godsend: noun /gädsend/ 1. a very helpful or valuable person, event, or thing that comes unexpectedly.

Someone once told me that to write well, you have to write what you know.... read more This is what I know. What you're about to read is not a garden-variety plumbing review. The Lord works in mysterious ways. And whoever said, "The road to hell is paved with good intentions," definitely said it while serving on an HOA board. I am one of seven on my HOA's board of directors. And like the engaging dwarfs in our favorite fairytale who "whistle while they work" mining all day for diamonds, we too are on a constant quest to find the best & brightest in their field to help us make our community a better place. I was asked to acquire five hydro-jetting bids for new vendor consideration. Yelp's search robot sent me 14. Coincidentally, five of the companies were viable, but only ONE called me back personally. Enter Nick from Free Flo Rooter!

Gifted: adjective /gift(d)/ 1. having great natural talent or high intelligence.

Nick was in a different class from the start. I told him I needed a quick turnaround; the next day he showed up to do his assessment and blew my mind with his savant-like knowledge of our 45-yr-old building's anomaly of a plumbing system. I've spent a lot of time learning from the companies who know our building. I can tell if someone's a good fit for us. Many aren't. Nick was. More than just his experience, for a plumber, Nick's enthusiasm & genuine interest in what he was doing was a breath of fresh air (no pun intended). Anyone can study a trade, but not everyone possesses raw talent, which, combined makes someone great at what they do. It's hard to define, but when you're in the presence of greatness, you know it.

Whisperer: noun /(h)wisperer/ 1. a person who has a special ability to calm people based on an understanding of their needs.

By the end of the assessment I'd Nick-named him the "Jesus of plumbing!" Still, I needed my fellow board-mates to convert themselves so he graciously agreed to take the meeting and return on Saturday. Nick is solution-oriented; he sees opportunities instead of problems. It's not necessary that someone possess this personality trait to snake a toilet, but if you're on the board of an HOA in plumbing gridlock it's a dream come true. His new audience was more skeptical than the one a few days prior. He kicked it off by visually showing them, with his high-tech gadgets, how serious our tree root problem was, patiently explaining and answering questions in detail as he went. Skepticism disarmed? Check.

Miracle: noun /mirek(l)/ 1. a surprising event that is not explicable by nature or science and is considered to be the work of a divine agency.

Nick is also a realistic optimist - the best kind there is. He believes in successful outcomes through honest effort and choosing the right strategies. It's a fact that optimism is contagious and it was amazing to witness as he led the crew around our property educating three converts who were now hanging on his every word. He did much more than open eyes to clogged drains that day, he changed hearts & minds. When he left, we were all finally on the same page for the first time. Gridlock fixed? Check. Someone once told me that to write well, you have to write what you know. This is what I know. Nothing other than divine intervention could've whittled my list of 14 hydro-jetters down to Nick. And you won't find a better plumber or communicator in the greater Los Angeles area!

  I can't say enough praise about the professionalism that Ricky demonstrated.  On time, neat appearance, kept me informed throughout the process. Made good suggestions without being pushy, and cleaned up... read more the work area when the job was completed. He'll probably end up running the place!

  Nick from Free Flo was super informative, helpful, and just plain excellent at his job. He's a plumbing super hero!

  We received the recommendation for Free Flo Rooter from our friends after we experienced major plumbing issues. I called and Steve came out the same day. They identified the problem... read more within 30 mins and had the issue fixed within hours. I cannot further express how grateful I am for their prompt, thorough and friendly service. Let's just say Steve is on speed dial in case any other problems occur in the future.

  Ben was very nice and helpful with our leak problem. He was able to pin point the source of the water leak and the repair process was quick. Thanks to... read more Ben our crisis was solved, he made us feel comfortable knowing that we were in good hands. I would definitely recommend Ben and Free Flo Rooter & Plumbing.

  We had Patrick come out to fix our toilet and he was awesome! Very punctual and honest, not to mention great with pets. They definitely will be our go to... read more plumbers if we ever need one again.

  I never write reviews, but I do want to say something about this company.  Ben and Patrick are great guys, they are very responsible, patient and professional.  I highly recommend... read more this plumbing company.

  Ara was super helpful and explained everything to me.  He demonstrated what was going on and gave me a very fair price. Highly recommend Free Flo Rooter!!

  I'm a bit hesitant to write a glowing review for Nick and his team because in the future he'll be too booked for me...but that's selfish...okay, I'll share.  Nick is... read more not only a great plumber but is a very good human being.  Since he became our condo building's plumber he has gone above & beyond.  He has been tasked with the huge job of turning over our 45 yr. old archaic plumbing system, which he makes look so easy, and is doing a stellar job. This building has seen its share of plumbers, trust me, but Nick excels at troubleshooting and strategizing the fix.  For that alone I am happy to give 5 stars but I can't stop there.  Nick's talent as a plumber is obvious judging by the reviews, but I have to highlight the humanity Nick brings to the job.  I look after my 90-year old neighbor who trembles when something goes wrong in her unit.  Nick single-handedly took care of all of her plumbing needs with the utmost regard for her age, her vulnerabilities, and her hesitancy to trust strangers entering her home.  He removes his shoes before entering a home without being prompted and graciously takes the time to explain the problem and how he's going to fix it.  The best advice he gave "Grandma" as he endearingly calls her (she loves that) was to hold the toilet handle until all the water goes down.  This was a game changer for her as her toilet no longer clogs and overflows.  Simple, but it takes a special person to know when to take the time to offer such guidance.  I could go on and on but I have to go now to get on the group list for when Nick comes back to change out all of our angle stops.  To be continued...