We’re Highly Rated!
With thousands of 5-star reviews and over 4,000 satisfied customers, you can feel confident choosing us for reliable, top-quality plumbing services. We work hard to earn every great review.
Here’s what other customers have to say about their experience with us:
“I have been working with Free Flo Rooter for almost quite a while now. The team has helped me with a number of the jobs. Communication and scheduling are prompt with professionalism. I have worked with Arnold and Steve. Both of them are great and easy to work with. I highly recommend them.”
— Gene C ⭐ 5/5
“I hired Free Flo Rooter & Plumbing to install a new toilet. Both gentlemen who arrived were super friendly, professional, competent, and efficient. They hauled away my old toilet, cleaned up after themselves, and left my place looking like it was before the install. Great job. Toilet is working perfectly. No issues. Easy to book. Price seemed fair to me. I didn't do a lot of shopping around. I wanted to book quickly, get the job done well. This is my second time hiring them for plumbing issues. I'll definitely be using them again in the future.”
— KW Lee, MD ⭐ 5/5
““10 Days. No Gas. 3 Kids. A Sick Father-in-Law. Then Patrick Showed Up.” Someone walking past my home smelled gas and called the gas company. Just like that, our gas was shut off. Three kids. My wife. My elderly father-in-law with serious medical conditions. No hot water. No way to cook. No clean laundry. For ten days, we lived like that. Ten Plumbers. Zero Solutions. I called over ten plumbing companies. Almost every one saw a little rust and immediately pitched a full gas line replacement — $4,500 to $6,800. Never mind that the gas company’s own inspector said the rust wasn’t severe enough to warrant it yet. These veterans brushed that off and tried to scare me into a job I didn’t need. What they didn’t know: I lost my business in the Palisades fire. No stable income for over a year and a half. I couldn’t afford it. And the ones who weren’t upselling me? They took one look at those 50-year-old rusted pipes and walked away. Too risky. Not worth their time. My family went ten days without gas because no one had the skill — or the guts — to do the job. Then Came Free Flo Rooter. Then Came Patrick. When Patrick arrived, I’ll be honest — my first thought was he looks young. But he examined everything carefully, then did something none of the others had done: he told me exactly how he’d fix it. Step by step. Not with arrogance — with the quiet confidence of someone who’s done this before and knows it. What followed was like watching a surgeon work. He made two precise cuts on my rusted main gas line — the one every other plumber was too afraid to touch — without causing a single bit of damage. Then he extracted a severely corroded 90-degree joint that had no business coming out cleanly. And yet, out it came. Flawless. The plumbers before him had over 125 combined years of experience. Not one of them had what Patrick showed in a single afternoon. He Stayed Until It Was Truly Done. Patrick performed a full air pressure test on the spot — something every other plumber quoted me $400–$800 just to do. Included. No games. Then he waited for the gas company inspector — a strict one — and stood by ready to address anything flagged immediately. My wife had concerns about payment, especially since a previous plumber had worked on the wrong pipe, left mid-job, and vanished. Patrick listened to every concern with patience and zero frustration. He treated us like people, not a transaction. And the price? I showed Free Flo Rooter what competitors quoted me. They didn’t just match it — they went lower. A company that does superior work and makes sure it’s accessible to families who actually need it. The Bottom Line Call Free Flo Rooter. And when you do — don’t just request Patrick. Demand him. (Free Flo Rooter — give this man a raise and a promotion. His skill, integrity, and heart for customers is rare. Don’t take it for granted.) Thank you, Patrick. You gave my family our home back when no one else would. — A relieved husband, father, and son-in-law, writing this with warm water running and dinner on the stove”
— Jonathan Tang ⭐ 5/5
“In the near end of December 2025, I was washing clothes in my washer when everything bad just started happening with the toilets and bath tubs. Out of nowhere, bad water from the toilets and bath tubs started leaking out. I was shocked and worried. In my head, the water pipes are not doing well. Where I tried to flush my toilets, instead of the water going down the drainage, toilet water went filled up instead. It was time to call for some plumbing help. Luckily, I found a great family owned plumbing company to fix my problem. I called the next day because, it was late already and company was closed for their hours of business. I called the next day and they had Arno come check what was going on. He was friendly, polite, honest and respectful. He told me what needed to be done and I told him let’s get that started right away. Going to keep the rest short and simple. Writing a whole story here. Lol. Old pipes where replaced with new one and everything was back normal with the toilets and bath tubs. Arno and his teams did an amazing job. We will definitely call these guys again for any plumbing issues. Thank you, Free Flo Rooter Drains and Plumbing!”
— Jason Gan ⭐ 5/5
“I had a plumbing issue in my backyard that needed immediate attention, and Free Flo Rooter came out the same day. The service was outstanding from start to finish. Patrick quickly fixed the leak, and he was professional, friendly, and efficient throughout the process. Very impressed with the quality of the work and will definitely use them again. Highly recommend Free Flo Rooter!”
— Tony M. ⭐ 5/5