Guys at free flow were professional and courteous. Had a problem with a water valve. They came out bypassed the issue and installed a new one. Fast, easy and well... read more done. Haven't had a problem since. Would definitely recommend.

  We saw water backing up from the clean out in the backyard. I called Free Flo based on a referral. Nick was great. He called me when he was on... read more his way, and told me exactly what he was going to do and for how much to unclog the line. He even sent me photos and asked me for approval. He was very straightforward.
I couldn't have asked for more than that. Great company and people to work with. Thanks!

  Honestly amazed at how good the service and quality was. We needed to replace some outdoor pipes that had rusted out, and decided it was also time to replace our... read more main line, since it was 60+ years old. Unfortunately I was out of town while booking all of this, and couldn't discuss anything in person.

I talked to 2 other companies (their prices were 50% more and 33% less), and they gave about the kind of estimate/walk-thru you would expect. Nick from Free Flo send me videos from his phone talking through exactly where the problem areas were. He gave me very detailed explanations of 3 different options and the pros and cons of each. He never tried to sell me on anything, and we landed on a combo of trenchless pipe burst and liner in different spots.

When it came time to start digging, they found our gas line was 6" from our main line, so they had to rethink the burst plan. For no extra cost, the team hand dug a new trench outdoors, carefully avoiding any damage to concrete, tree roots, paving stones, and replaced the old pipe at the proper grade, etc. Everything turned out great, and the pipes are running like new. 100% would recommend this team and Nick!

  I can't speak highly enough about Free Flo Router & Plumbing! I had a leak occur overnight in a ~70 year old house.  Although I had the house re-piped in... read more 2001, there is some legacy galvanized pipe left over. Of course, it's the galvanized that sprung a leak in a line just outside of a rear footing of the house and was spilling water into the backyard.

I called first thing in the morning and spoke to Ben. Ben said he would have a tech respond between 1pm-3pm. Sweet! I'll turn the water off and eagerly await his arrival.  Much to my surprise, Nick called about 10 minutes later and said Ben cleared him to respond sooner and could be there in about 40 minutes. Fantastic!!

Nick arrived and carefully analyzed and traced the source which in this old house was not an easy task. After he was confident he knew what branch line was the source, Nick carefully and thoughtfully explained the problem so even I could understand it. Nick also provided a couple of options and walked me through the benefits/drawbacks of each one.

I made my choice and couldn't be happier! The repair cost was very reasonable and the professionalism, honesty, and customer care from both Ben and Nick was nothing short of outstanding! I am very thankful that I crossed paths with Free Flo Router & Plumbing.

Every family needs a good doctor, lawyer, plumber and electrician. I can now cross plumber off my list and so can you. I won't be looking any further after my stellar experience and plumbing problems are no longer as intimidating as before I met Ben and Nick.

Thanks again guys! You have a customer for life!!

  Water was seeping out of the base of our toilet when we flushed it, so I figured the wax ring was broken. Free Flo was available 2 days after I... read more called and sure enough, the wax ring was busted when they lifted the toilet off. They were courteous and fast-working and had a new one in there within 15 minutes. Thank you, Patrick and Ricky!

  When my kitchen faucet stopped working, I contacted Free Flo on Wednesday because I had a good experience with them about a year ago. Unfortunately, their earliest availability was next... read more Tuesday. I searched 'Plumber near me' on Yelp and clicked 'REQUEST A QUOTE'. Over 10 plumbers replied to do the job. At first, I chose Local Service Pro Plumbing to come the next day. To make a long story short, that company came to check the problem and charged $99 (service fee, just to estimate the job) and estimated $299 for faucet installation.
I had other plumbers' quotes which ranged between $150 and $200 for kitchen faucet replacement/installation. After wasting another day with Local Service Pro Plumbing for the price adjustment, I was upset about their poor communication and overpricing. I messaged back to Free Flo on Friday to set up an appointment. It was scheduled on Monday 1PM-3PM. But to my surprise, Patrick called me and came on Saturday 1PM and completed the job. He charged $140 for faucet installation although he found another issue (the difference in valve connector size) and had to change 2 valves with extra cost.($180 X 2, I honestly don't know if this is a reasonable price.). Patrick communicated clearly and he was knowledgeable about the job.
I think there's a good reason for over 2430 reviews with 5 solid stars on Free Flo. Considering Price, Quality of job, Timely response & communication, I would continue to hire Free Flo as well as recommend to my neighbors.
(I had a new water purifier 6 days prior to the problem. During the installation of the water purifier, they shut the main water off and on. That might have caused the faucet pipe to clog.)

  Josh replaced the toilets in our bathrooms, and found roots entering our sewage during the process. Our home was built in 1979 and the bathrooms  were not renovated before. He... read more did an amazing job fixing the roots issue, and we ended up with an amazing updated bathroom! Thank you!

  Steve and his assistant came out early, efficiently did a rooter and scope of the main line, and kept everything clean. Steve was very friendly, informative, and answered all of... read more my many questions with patience and expert knowledge. I would highly recommend using this company, especially if you get Steve to show up. I will definitely be telling all my friends and family about this great service.

  Steve and Ricki were friendly and knowledgeable. They quickly cleared our blocked tub drain and cleaned up afterward. Excellent service, we would definitely call them again.

  This review is specifically for the AMAZING Nick. I have never been more impressed by a tradesperson, period. I am starting the process of remodeling my home and was lucky... read more enough to have Nick come out to provide an estimate on a whole-house repipe.

Within a few minutes of meeting him, I knew I'd hit the jackpot. He is friendly, polite, and EXTREMELY knowledgeable. As I walked him through our proposed plans for the remodel, he took the time to really understand the design, ask clarifying questions, and provide excellent feedback/suggestions.

After he surveyed the existing plumbing, he was able to masterfully paint a picture of it for us with his explanation, then recite EVERY detail of the proposed design and how he would make it all work. He explained concepts of plumbing, materials, construction, etc. in a manner that allowed me to understand the who/what/where/when/why behind this thinking.

Nick then went ABOVE AND BEYOND to help me with a camera inspection of the sewer main, which a different company said could not be accessed without first installing ~$2k cleanout. Nick had a brilliant solution and was able to confirm that the sewer main was still in great condition, WITHOUT me having to shell out ~$2k first. He worked EXTREMELY hard to make this happen and it's obvious he loves his craft. The man continues to be "too good to be true"! Thanks again, Nick!

  So happy with how quickly and effectively Steve fixed my hopelessly clogged toilet! He came same day and was quick and courteous. I highly recommend this company!

  What can I say? This company is amazing. They helped install a new toilet fixture and also perform a descaling that was recommended by the inspector when we bought our... read more house about a year ago.

Patrick was my main point of contact and he wonderful to work with, so knowledgeable, friendly, and candid. Willing to help you understand what any problems are or what your options are. He had the whole team who helped out were simply outstanding.

I had to do a bit of a search for plumbers, and I found my go-to choice.

  Josh provided great service and helped fix a clogged bathtub. Really appreciate the help!

  Nick was very knowledgeable about plumbing and explained clearly what was needed and had photos of other projects to help clarify his explanations. He replaced old rusted pipes in our... read more kitchen, replaced the disposal and installed a new toilet. He also replaced our whole front underground sewage pipe which had been patched poorly in the past and was cracked, and sometimes clogged. The whole job was done in three days.
I'll be using them again when more plumbing problems crop up.

  I came home and I had a cracked pipe that connected to a water hose. It had been leaking all day. I didn't notice b/c it had rained the night... read more before. I called Free Flo at 6pm. Patrick was at my house at 7pm and everything was fixed by 8pm. Very quick and responsive.

  As new homeowners, we have so many projects that need plumbing expertise, and our amazing experience with Anthony ensures we'll be coming back to Free Flo for all of them!... read more We recently purchased a house and along with it came custom toilets that required repair. The toilet would have to be completely removed from the floor in order to reach the parts that needed replacement, and other plumbers we got estimates from were frazzled by this. Free Flo answered our phone call promptly and asked for pictures to be texted in order to provide an estimate. The estimate was very reasonable for the labor involved, and we scheduled the following Monday as the earliest. On the Saturday prior, I received a call from Anthony, saying they had finished other work early and were seeing if any upcoming clients wanted to be helped sooner. This courtesy was our first green flag of great service - they could've just closed up shop early or taken a long break but instead they were proactively asking to get more done. Anthony and Nelson were at our house within the hour and had the toilet completely removed, repaired, and replaced flawlessly. They were in a tight space lifting a heavy, high-end toilet, and they didn't leave a scratch anywhere - they also cleaned the entire area with disinfectant once they were done. Anthony especially was warm, professional, and a rare expert who takes pride in the quality of their craftsmanship. He definitely lived up to the Free Flo tagline of "Pet Friendly Plumbers" too and was so nice to our old dog. Anthony stayed to make sure the caulking material dried properly and everything remained in working order. I also have to say - the plumbers from other companies who gave estimates flat out ignored me and only listened to my husband, even if he was just repeating what I said, which we found so weird! But Anthony treated us with equal respect and took the time to explain any processes or materials to both of us.

  This company was very responsive, reasonably priced and very professional and easy to work with. Patrick and Ricky came when they said they would, called on their way and were... read more able to fix two problems that the previous plumber we called thought they had fixed but hadn't. They were very knowledgeable and careful and went the extra mile to make sure the toilet issue was actually fixed this time, unlike the other guys who came. Definitely calling them again if we have any other plumbing needs!

  I have used Free Flo Rooter several times for multiple plumbing issues and Steve has come through every time. The level of communication and customer service  they provide is hard... read more to find.  From sewer and drain issues to tankless water heater and toilet issues Steve has been there eveytime. I highly recommend Free Flo Rooter

  We had to have our original 110 year old cast iron sewer line as it was starting to hold onto the outflow of our house.  From the beginning of the... read more process to the end, Anthony and his crew were great.  We finally got not one but two clean outs as well on the new line which was installed trench-less.  Estimate was commensurate to the work being done.  We were treated with respect and the work was done carefully and the cleaned up well after the job.  They always called before they started their work day to tell us when they would arrive.  This may seem like a small gesture but shows a sign of respect to the customer and is not done by many home improvement companies these days and we appreciate this.   We highly recommend this plumber.

  I had an issue with the irrigation in my backyard and reached out to Free Flow for help. The communication with everyone at Free Flow was terrific. They were very... read more responsive, and polite. Anthony came out to help me, and he was able to solve my problem very quickly. I will definitely hire Free Flow again. Thank you!