My fryer broke down and needed a replacement. My gas valve was corroded too. Therefore, I called Free Flo for help. Nike is very professional and knew exactly what to... read more do and helped to replace valve, hook up the dryer and more. I will recommend Free Flo to anyone that need plumbing services.

  Nick was very friendly and helpful. Fixed the clog in the drain. He cleaned up and was on his way. Very good experience. I will be calling again the next... read more time  I have problems.

  Truly the best! Steve has been incredibly reliable and helpful with a number of problems we've had around the house. Always available, and always gives an accurate and fair assessment... read more of the problem. Would recommend him and Free Flo to anyone! And our puppy loves him!

  This is my second time using them. My 15 year old water heater finally gave out on a Saturday evening (8pm). I figured the business was already closed so I... read more used the "Request a Call" feature. To my surprise a received a call within 10 minutes.
I told them I needed a water heater replacement and I was asked when did I want it done. Knowing that most companies charge higher rates on the weekends, I told them Monday or Tuesday. They said they would come out on Monday between 10am and Noon. They said the service tech would look at the water heater and return later in the evening to install it.
On Monday at 9am I received a text asking if they could come earlier, which was fine by me. The service tech arrived examined the water heater and asked which brand did I want to use. I told him Bradford White since the Rheem water heaters sold by Home Depot are junk. The service tech said that they stock Bradford White in their warehouse and would return with the water heater.
I figured it would be a couple hours for him to return but much to my surprise he was back in 15 minutes.
The service tech removed the old heater, removed the old disintegrated wood sheeting under the heater, installed the new heater & drip pan and replaced the heater water lines. The service tech then swept up left over wood debris and hauled off the old water heater.
This is why I will continue to use Free Flo Rooter for all my plumbing needs.

  Anthony came out and fixed a kitchen pipe back up problem in my condo building. I called multiple companies and they couldn't/wouldn't send somebody out, but Free Flo and Anthony... read more came over in less than an hour. All along the way, Anthony explained what he was doing and what the next steps would be. He was very personable and friendly, even late at night.

Highly recommended.

  Inspected our water heater and determined that it needed replacing. They installed it within a couple hours and left the place clean. Also super polite and helpful, explaining any remaining... read more items before they left.

  I set an appointment last night with this company - had never used them before having just moved to Pasadena. They answered my YELP request immediately and set a time... read more for today between 3-5. They would call before arrival. I got a call around 1pm from Nick the plumber and he was so respectful! He asked if I was available to come early (1:15) and if not he would come by later. Nick showed up at 1:15, took off his shoes before he entered, was wearing a mask and immediately went about my plumbing problem. He fixed it in no time at all! He was personable, took the time to explain the solution to me and it was one of the most pleasant experiences with a plumber!
Needless to say - I have found my plumber for any issues that may arise in the future!
Thanks, Nick!

  One of the best plumbing service I have ever had. Nick is super knowledgeable and educational! I strongly recommend people to use it!

  I live in highland park area There was roots in the sewer line and I needed a hydro jetter to cut out all the root intrusion and then they ran... read more a camera to show how everything is cleared up but told me that there is  hair line cracks in  main line that need to be replaced eventually. The good thing about free flo is they aren't pushy and explain everything and answer all questions. They don't Try to upsell.

  Fast, friendly, & capable... what more could you want? Nick cleared our clogged drain fairly quickly. Helped with a couple very small unrelated plumbing things too. Very happy with the service!

  Narek arrived within time scheduled, did an amazing job getting our kitchen sink fixed quickly & impeccably. He was super professional and followed all covid precautions. We also liked that... read more he talked about what exactly he was doing and when he was fixing the issue, he also explained what cause the issur and what he was doing to fix it. We are so grateful. We are very happy with their services and will for sure recommend Free Flo rooter & Plumbing to our friends.

  We weren't able to work together this time, but they were prompt and reliable, even confirming the appointment twice before coming.  I look forward to the day I can work... read more with Nick, who managed the call.

  Nick came out and helped us when we had issues with our pipes backing up.  He was on time, professional and honest.  He took the time to explain exactly was... read more was happening and gave us different options to remedy the issue.  He even came out on a holiday to help us out with this.

Nick was able to fix the issue in our pipes promptly.  He understood the urgency that we had with getting this problem resolved and worked hard with his assistant to fix and clean our pipes out to get everything free flowing again.  We really appreciate their service and would recommend them to anyone.  Nick is a great guy and if I could give 6 stars to their company, I would.

  These plumbers are great! I have used them several times for issues big and small. It is always easy to set up an appointment and their team figures out the... read more issues and fixes them quickly and effectively without the needless up sell or overcharge. I've worked with Anthony and Nick and both are great!

  Consideration, integrity, honestly, and trust is what Nick left at our house this morning. We have been struggling with a annoying, and definitely not environmental friendly water leak for a... read more year in the middle of CA's worst drought in history. It made me so feel horribly guilty. We had gone through 3 handymen in 2 years for this leak. Last night I was so disheartened, I watched YouTube, and tried to fix it myself. I watched the last guy 3 weeks ago do it, so I thought I'd give it a try. I came  came very close to fixing it, and was already contemplating my new career when damn, that leak was still there. So I felt the need of a licensed professional. Little, nah really scared of the cost but I needed a professional. So I called this place and they tell me a week wait, so I made the appointment and if they have a cancellation they'd give me a call. I could have called around but I am a firm believer of patience, and that things should come easily. I believe when you try too hard, or circumvent the universe has a good way of teaching haste. So I went with the flow  and stayed with Free Flo Rooter, accepting their next week's appt. Within 30min I received the call, Nick was on his way. He was on time. He took his shoes off before walking in the house, and he was masked! One hour later, no leak!! AND... I wasn't charged. Talk about Customer Service!!! This really happened! They are now 'inked' in my phone for next time. WOW... I got to experience what it's like to be paid forward. Granted I've done it many times for others, but it was sure nice when it happened to me Thank you Nick! Give that guy a raise!

  I had an overflowing toilet on a Friday evening which, as it turned out, was the result of a sewer line clog. My usual plumber of 20 years was not... read more reachable, so I turned to Yelp and found Free Flo Rooter & Plumbing. I was quite dubious of a business with only five star reviews and nothing lower as usually someone has something to complain about. Regardless, I called and spoke with Ben who said he could have someone out within the next few hours. Within that window, Nick called to say that he was on his way. Nick sent a camera through the sewer line to discover tree roots which required a more thorough investigation during regular working hours the next day. Nevertheless he was able to unblock the clog enough to let us resume using water in the house. Over the next two days, Nick located the location of the roots in the pipe and worked with his guys to excavate the area and replace the pipe. Nick was always prompt and would give me frequent updates via text, videos and in person conversations. He was very considerate towards the plants that needed to be removed in one area, and HVAC ducting in a crawl space. Many plumbers would have caused a lot of collateral damage, but not Nick! It was also clear that he cared about the safety and well being of the guys working with him. Thankfully our sewer is in great shape now thanks to Nick. I won't hesitate to call him and Free Flo Rooter & Plumbing for all of my future plumbing needs!

  Since my last review I've moved out of town but still own a rental property back "home".  Water was backing up in the tub of the master bathroom and my... read more tenants were NOT happy. I'm so glad I had a company I knew I could trust. Even though it's been years since I last used Free Flo, they did me solid and provided just as good service this time as they did last time.  Drains were so clogged up and it took a bit of work, but they got it all taken care of. My tenants were super happy and I still have a plumbing company I can trust.  Thanks again guys.

  Ben and his team are exceptional in not only in their specialized field but also with their customer service. They take pride in the job they're tasked on. I want... read more to highlight something, I reached out to Free Flo and automatically got connected to Ben right away. He offered his services right then and there, without batting an eye. He came to do an estimate, same day did the job. Amazing.

Highly recommended!

  Narek arrived within time scheduled, did an amazing job getting our kitchen sink fixed quickly & impeccably. He was super professional and followed all covid precautions. We also liked that... read more he talked about what exactly he was doing and when he was fixing the issue, he also explained what cause the issur and what he was doing to fix it. We are so grateful. We are very happy with their services and will for sure recommend Free Flo rooter & Plumbing to our friends.

  we had an emergency with cuple of units on a sunday and no other plumber where able to take on the project and steve came out and called his partner... read more ben and they got to work rigth away and cleared the issue. i highly recomend them for any issue thank you..